Q. Do you ship At Home Try-On’s internationally? What about Hawaii, Alaska or PO boxes?
A. Unfortunately, because the At Home Try-On process is so timely, we are only able to ship these orders within the continental U.S. and are unable to ship to PO boxes for this reason as well.
Q. How do I know what the color will really look like if the sample isn’t available in my desired color?
A. If the sample isn't available in the color you want to purchase the dress in, simply add your swatch(es) to your cart as well and we'll send them along with your samples.
Q. The size I want to try isn’t available. What do I do?
A. Due to stock limiations, we aren’t able offer every dress in every size. If the sample you have requested is not available in your desired size, we recommend ordering a size or two up and asking a friend to hold the dress or clip it in the back in order for you to see how the dress will look.
Q. How long until my dresses ship after I place my order?
A. Your dresses will typically ship out within 5-7 business days. Once they have been shipped, you will receive an email with tracking information so you can know exactly when to expect your package!
Q. How do I know when my 3-day period begins?
A. Day one of your 3-day period begins the day you receive the dresses! If your 3rd day happens to fall on a Sunday or national holiday, they should be placed in the mail the following day.
Q. How do I go about shipping my dresses back to you?
A. In your package, you will find a shipping bag with a prepaid shipping label attached. Simply place your dresses in the bag and drop it in the mail on the 3rd day!
If you have any additional questions, visit our FAQ page >>
Taking Your Measurements
For the most accurate measurements, do not measure over your clothing. Your measurements should be taken while wearing undergarments similar to the ones you will wear with your dress. The measuring tape shouldn't be pulled too tight or have too much slack, and should always be parallel with the floor.
**Wedding apparel is typically sized differently than retail clothing, so keep in mind that it's not uncommon to find yourself requiring alterations.
Bust size: Wrap the tape around your back and under your arms at the fullest part of your bust (not underneath the bust).
Waist size: While standing up straight, bend at the waist to one side. Take the measurement where the natural crease happens in your side. This should be a few inches above your belly button.
Hip size: Standing with your feet together, wrap the tape around the fullest part of your hips and butt to get this measurement.
Choosing your correct size
Compare these three measurements to the Kennedy Blue size chart above. It is very important that you order the largest size that corresponds to your measurements. For example, if your bust measures 40.5" (size 12), your waist measures 31" (size 10) and your hips measure 41.5" (size 8), we advise that you order a size 12, and get your dress altered down to custom fit your body. Ordering anything smaller than a size 12 would not fit in the bust area. Please note: Our bridal gown size chart is different than the bridesmaids sizing and is listed below.