Terms of Service

Terms and Conditions of Purchase

These Terms and Conditions of Purchase (these “Terms” or “Terms of Purchase”) are entered into by and between you and Kennedy Blue, a Minnesota limited liability company (“Kennedy Blue,” “we” or “us”). Your access to and general use of www.kennedyblue.com (the “Website”) and your purchase of any products through the Website are subject to and governed by these Terms, which incorporate the separately posted Privacy Policy (as amended) and Website Terms of Use (as amended), as well as any modifications to these Terms issued by us, and all applicable laws and regulations other than as specifically provided in any separate formal purchase agreement between you and us. These Terms apply to all of your online purchases from the Website and encompass the entire agreement between you and Kennedy Blue. These Terms supersede all previous understandings and agreements, whether oral or written, between you and Kennedy Blue and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend these Terms or to enter an order for product(s) subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and Kennedy Blue.

By using the Website and making a purchase on the Website, you agree to comply with the Terms and applicable laws and regulations in connection with your use and purchases on the Website. Please read these Terms, the Terms and Conditions of Use, and the Privacy Policy so that you understand our policies. If you do not agree with these Terms, the Terms and Conditions of Use, or the Privacy Policy, please do not use this site.

Kennedy Blue shall have the legal right at any time, without prior notice, and at our sole discretion, to revise these Terms or impose new terms and conditions with respect to access to or use of the Website and/or purchases made on the Website. Such revisions and additions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the Website. You should check these Terms periodically for any modifications or revisions. Continued use of the Website after we post changes to these Terms constitutes your acceptance of the changes.

Return / Refund Policy

We will gladly accept exchanges or returns for items purchased online and over the phone. All we ask is that you send the items back to us in the original packaging with tags attached, and in the same condition: unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair. Kennedy Blue must be contacted within 14 days of when the shipment is delivered by the carrier to be eligible for return. All returns for refund will be charged a 20% restocking fee if order was placed after May 25, 2015.

To request a return for an item, please contact customer service at 1-844-294-7199. Returns will not be accepted if you have not contacted a representative at Kennedy Blue. 

Shipping Responsibility Online merchandise must be returned via mail. Shipping costs are the responsibility of the customer and are non-refundable. No credit is given for lost packages being returned to Kennedy Blue. Non-returnable merchandise sent back to us will not be returned, and no exchange or credit will be issued.

Order Acceptance An order is not binding until it is accepted by Kennedy Blue. For an order to be accepted by us, payment must be received and approved, we must accept the order and issue a confirmation, and we must confirm order is deliverable in a reasonable time before your event. Kennedy Blue will establish what is a reasonable time.

Ordering Once your order is placed with Kennedy Blue, it will take approximately 10 –16 weeks for delivery of bridal gowns and bridal party apparel. In-stock merchandise will be shipped within 1-3 weeks. Allow approximately 2 – 6 weeks for delivery of accessories. We recommend completing your order promptly, as Kennedy Blue may discontinue styles and colors or increase prices with or without notice. You should also allow extra time for alterations and a possible replacement, if a flaw or problem occurs. If you have any questions regarding delivery times, please contact us at info@kennedyblue.com.

Size Selection WE RECOMMEND HAVING A PROFESSIONAL TAKE ALL OF YOUR MEASUREMENTS. For more information, view our Measurement Guide. Kennedy Blue’s sizing chart establishes a standard size. Your measurements are taken to determine the closest size. The dress you order will not be custom-made to your exact measurements; therefore alterations will be necessary to custom fit the dress. It is extremely important that you order a size to fit the largest part of your body. If you are in between sizes, we recommend ordering the larger size and having the dress altered down. We are not responsible for measurements sent online or changes to your size for any reason, including but not limited to pregnancy, weight loss or weight gain. If a dress is too small for whatever reason, time permitting, extra fabric can be ordered from customer service at an extra charge. Please note that extra fabric may be cut from a different bolt of fabric, which may result in a slight dye lot variation from your dress(es). Please read the Dress Colors and Swatches section below for more information on colors.

For detailed information about sizing, visit our Measurement Guide section.

Dress Colors and Swatches

Online images of product colors and actual dress and swatch colors may vary due to display and monitor settings. For products available in multiple colors, the color names will be displayed on the product page. For certain products such as bridesmaid dresses, we are able to display an image of available colors.

Please contact customer service with questions regarding dress colors at info@kennedyblue.com.

Delivery and Shipping

Delivery When we receive your merchandise, we will inspect it for style, color, size and defects, then ship the merchandise directly to the shipping address provided when you placed your order. You will be sent an email with tracking information and may be required to sign for the package once received. If a package is returned to us undeliverable, you are responsible to pay the re-shipping and handling of the merchandise. If your email address and/or shipping address changes, it is your responsibility to notify us.

Shipping and Handling We ship to almost any address in the world. Carriers do not always deliver to select countries and certain products cannot be shipped to international destinations due to designer restrictions. If you order an item that we are unable to ship to your destination, we will contact you with any alternative shipping methods or provide the option to cancel the undeliverable items.

We ship packages via FedEx, UPS and United States Post Office. Your package will be shipped using the most efficient and cost effective carrier to your address. Shipping and handling costs depend on the shipping method you choose (Standard, 2 day, next day, etc.), the weight of the item, and the destination. Depending on your location, several shipping methods may be available. For merchandise shipping outside the continental U.S., our shipping and handling rates cover the cost to ship your merchandise. It does not cover any VAT taxes, customs, or duty charges a country may impose on the receiver of the package. Legal title to purchased products passes from Kennedy Blue to you upon shipment from our facility, and we are not responsible for any loss or damage that occurs during shipping. For more information regarding shipping, view our in depth shipping section.

A signature may be required for your package to be delivered. Therefore we strongly recommend using a shipping address that has a receiving person to sign for the package. When the package leaves our shipping department, you will be emailed the carrier’s name, tracking number and the shipping date. To receive the package in a timely manner, we suggest using a work address or residence where someone can sign for the package. 

Defective Merchandise All special ordered merchandise is brand new from the Kennedy Blue. Once we receive your merchandise we will carefully inspect the gown for correct style, sizes, colors, and defects and immediately ship the merchandise to you. Upon receipt you must inspect your merchandise immediately. If you feel your merchandise is defective, you must contact us within 14 days of receiving the merchandise for a return authorization (info@kennedyblue.com). Please explain in detail your issue or concern. If we determine that your claim of defect is valid, our customer service department will issue you a return authorization number. All merchandise must be returned in the condition it was sent (brand new condition), with tags attached and unworn. Once received, our customer service representative will inspect the merchandise for defects. If we find that the merchandise is not defective or has been misused, the merchandise will be shipped back to you. We will incur shipping charges on defective merchandise, but we will NOT incur shipping charges on merchandise that is found not defective or misused.

Force Majeure We shall not be liable for any delay or failure to perform any of our obligations to the extent such delay or failure is due to circumstances beyond our reasonable control, including but not limited to, fires, floods, explosions, accidents, acts of God, declared and undeclared wars or riots, strikes, lockouts or other concerted acts of workmen, acts of government, shortages of materials or any government act, omission, regulation, license, order or rule. 

Limited Liability All products that are special ordered may be subject to delays in manufacturing, shipping or unavailability of styles or colors ordered. Our legal liability for non-delivery of these items by the event date, for whatever reason, is limited to a full refund of the retail price you paid for those items.

IN NO EVENT WILL KENNEDY BLUE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND SUSTAINED FROM ANY CAUSE RELATING TO THE PRODUCTS SOLD ON THE WEBSITE OR ARISING OUT OF ANY LEGAL THEORY, WHETHER CONTRACT, NEGLIGENCE OR STRICT TORT LIABILITY. IN NO EVENT SHALL KENNEDY BLUE BE LIABLE TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE PRODUCTS SOLD ON THE WEBSITE, IN AN AMOUNT EXCEEDING THE PURCHASE PRICE OF THE PRODUCTS PURCHASED ON THE WEBSITE.  ANY LAWSUIT BY YOU AGAINST KENNEDY BLUE OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES, ARISING OUT OF OR RELATING TO THE SUBJECT PRODUCTS, MUST BE FILED WITHIN ONE YEAR FROM SHIPMENT OF THE PRODUCTS BY KENNEDY BLUE.

Special Offers and Promotional Codes 

Kennedy Blue may periodically present special offers with the purchase of selected merchandise. These special offers will be displayed on the www.kennedyblue.com home page and occasionally the product page of qualified merchandise. To receive a special offer, you will need to add the selected merchandise into your shopping cart and follow the steps until you complete the order process.

We sometimes make available an alphanumeric code that can be used for promotions on the Website. These promotional codes may be found in print and/or online advertisements, through our newsletter, presented on the Website or circulated at events and through other means. Some of the specials offered by entering a promo code during checkout include free shipping, volume discounts, etc. The provisions for a promo code will be included with the code itself.  If an expiration date or other condition is stipulated, please reference where you acquired the code for the exact requirements.

Please note that promo codes are not redeemable for cash, and you must spend more than the discount price in order for a promotion to be applied. All promo codes will be temporarily disabled during special offers.

Promotional codes will not be applied to previous purchases. 

Payment and Pricing

Payment Method Through our shopping cart we accept Visa, MasterCard, Discover, American Express and PayPal. All payments must be in U.S. currency only.

Pricing While Kennedy Blue strives to provide accurate pricing information, pricing or typographical errors may occur. We will not confirm the price of an item until you place your order. In the event that an item is listed at an incorrect price, we have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is priced incorrectly, we may, at our sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Taxes Kennedy Blue does not charge sales tax for any products shipped outside the state of Minnesota. All orders shipping within Minnesota will be charged the appropriate state and local sales taxes. You are solely responsible for any use taxes due in connection with taxable products purchased.

International Orders Shipments to destinations outside of the United States may be subject to additional taxes and fees, including but not limited to customs fees, excise taxes, and import duties. You are responsible for paying all such additional charges. You are also responsible for ensuring that the products you ordered may be legally shipped into the destination country. We are not responsible for any shipments that are seized, confiscated or destroyed by government authorities in connection with an international shipment.

Content

Kennedy Blue attempts to be as accurate as possible in its product descriptions; however if you find a product is not as described, please contact us info@kennedyblue.com.

Proprietary Rights
All content included on or comprising the Website, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively, “Content”) is protected by and subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by  Kennedy Blue, LLC., one of its affiliates, or by third parties, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is protected as a collective work under U.S. and international copyright laws, and  Kennedy Blue, LLC. owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all Content.
 
You may not use material displayed on the Website for any commercial purposes without the written permission of one of our authorized representatives.  Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part.
 
Kennedy Blue, LLC. logos and other trademarks on the Website are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by  Kennedy Blue, LLC. and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

Notification of Copyright Infringement Under the Digital Millennium Copyright Act

It is our policy to respond to and investigate notices of alleged copyright infringement by third parties and take appropriate action under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) (the “DMCA”), where applicable. 

Pursuant to the DMCA, notifications of claimed copyright infringement by third parties should be sent to our DMCA Agent. If you believe that your copyrighted work has been infringed under U.S. copyright law and is accessible on this Website, please notify us by contacting our DMCA Agent at the contact information below.  Effective notifications under the DMCA must be in writing and include the following information:
 
    1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
    3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Kennedy Blue, LLC. to locate the material;
    4. Information reasonably sufficient to permit Kennedy Blue, LLC. to contact the complaining party, such as an address, telephone number, and, if available, an e-mail address at which the complaining party may be contacted;
    5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
    6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Kennedy Blue’s designated DMCA Agent can be contacted as follows:
 
By Mail: Jim Fritz
DMCA Agent
Kennedy Blue, LLC.
325 Randolph Avenue
Suite 300
Saint Paul, MN 55102
 
By E-mail:  jim@kennedyblue.com
By Phone: 1-651-334-6565

Governing Law and Arbitration

These Terms shall be governed by the laws of the State of Minnesota law without regard to its conflicts of law provisions.  All claims and controversies arising from or relating to these Terms shall be and conclusively resolved by arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and any judgment upon any award rendered by the arbitrators may be entered in any court having jurisdiction.  All questions as to the meaning of these Terms or as to the arbitrability of any dispute under these Terms shall be resolved by the arbitrators and their decision shall be final and binding and not subject to judicial review.  All arbitration proceedings shall be conducted in Ramsey County, Minnesota.  Costs of such arbitration proceedings shall be evenly split between Kennedy Blue on the one hand, and the party or parties adverse to Kennedy Blue on the other hand.  You hereby irrevocably and unconditionally consent to the sole and exclusive jurisdiction of the courts of the State of Minnesota and of the United States of America located in the State of Minnesota for the enforcement of any arbitral award, waive any objection to the laying of venue of any such litigation in such court, and agree not to plead or claim in any such court that such litigation has been brought in any inconvenient forum. 

Effective as of January 3, 2018.

Measurement Guide - How to Measure for Your Size

Taking Your Measurements

For the most accurate measurements, do not measure over your clothing. Your measurements should be taken while wearing undergarments similar to the ones you will wear with your dress. The measuring tape shouldn’t be pulled too tight or have too much slack, and should always be parallel with the floor.

Wedding apparel is typically sized differently than retail clothing, so keep in mind that it’s not uncommon to find yourself requiring alterations.

Compare these three measurements to the Kennedy Blue size chart above. It is very important that you order the largest size that corresponds to your measurements. For example, if your bust measures 40.5” (size 12), your waist measures 31” (size 10) and your hips measure 41.5” (size 8), we advise that you order a size 12, and get your dress altered down to custom fit your body.

Bust Size

Wrap the tape around your back and under your arms at the fullest part of your bust (not underneath the bust).

Waist Size

While standing up straight, bend at the waist to one side. Take the measurement where the natural crease happens in your side. This should be a few inches above your belly button. Stand up straight and do not “suck in” when taking this measurment.

Hip size

Standing with your feet together, wrap the tape around the fullest part of your hips and butt to get this measurement.

Depending on the fabric, a dress can be altered down up to 2 full sizes, but can be very difficult to let out as there is only about .5 inch of fabric to do so at the seams.

Ordering anything smaller than a size 12 would not fit in the bust area. Please note: Our bridal gown size chart is different than the bridesmaids sizing and is listed below.