Return & Exchange Policy

Exchange Policy

Unlike most companies, we offer an exchange program on your bridesmaid dress! Our dresses are made-to-order so the estimated ship time for a new dress will be up to 16 weeks. To process an exchange, please fill out the form below.


Return Policy

Made-to-Order Bridesmaid Dresses:

We offer an 80% refund on our made-to-order bridesmaid dresses. All returns must be in original condition. If you would like to process a return, please fill out the form below.


In-Stock Dresses and Any Accessories:

We offer a full refund on our In-Stock dresses or any accessories. All returns must be in original condition. If you would like to process a return, please fill out the form below.


Fabric and Swatches:

We do not offer fabric and swatch returns.


Cancellation

Cancelling Your Order:

You can cancel your order within 48 hours for a full refund! If you cancel your order outside of 48 hours, it is eligible for an 80% refund.

 

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Measurement Guide - How to Measure for Your Size

Taking Your Measurements

For the most accurate measurements, do not measure over your clothing. Your measurements should be taken while wearing undergarments similar to the ones you will wear with your dress. The measuring tape shouldn’t be pulled too tight or have too much slack, and should always be parallel with the floor.

Wedding apparel is typically sized differently than retail clothing, so keep in mind that it’s not uncommon to find yourself requiring alterations.

Bust Size
Wrap the tape around your back and under your arms at the fullest part of your bust (not underneath the bust).

Waist Size
While standing up straight, bend at the waist to one side. Take the measurement where the natural crease happens in your side. This should be a few inches above your belly button. Stand up straight and do not “suck in” when taking this measurment.

Hip size
Standing with your feet together, wrap the tape around the fullest part of your hips and butt to get this measurement.

Compare these three measurements to the Kennedy Blue size chart above. It is very important that you order the largest size that corresponds to your measurements. For example, if your bust measures 40.5” (size 12), your waist measures 31” (size 10) and your hips measure 41.5” (size 8), we advise that you order a size 12, and get your dress altered down to custom fit your body.

Depending on the fabric, a dress can be altered down up to 2 full sizes, but can be very difficult to let out as there is only about .5 inch of fabric to do so at the seams.