Return & Exchange Policy

Exchange Policy

Unlike most companies, we offer an exchange program on your bridesmaid dress! Exchanges are eligible for a full refund as long as the dress is in its original condition and a second dress has been purchased. Kennedy Blue does not provide a return shipping label. To process an exchange, please fill out the form below.

In-Stock dresses are not eligible for an exchange.

Return Policy

Made-to-Order Bridesmaid Dresses

 We offer an 80% refund on our made-to-order bridesmaid dresses. All returns must be in original condition and made within 14 days of receiving your order. Kennedy Blue does not provide a return shipping label. If you would like to process a return, please fill out the form below.

In-Stock Dresses

 

We offer an 80% refund on our In-Stock dresses within 14 days of receiving your order. All returns must be in original condition. Kennedy Blue does not provide a return shipping label. If you would like to process a return, please fill out the form below.

Accessories

 

Accessories are eligible for a full refund. All returns must be in original condition and made within 14 days of receiving your order. Kennedy Blue does not provide a return shipping label. If you would like to process a return, please fill out the form below.

Made-to-Order Wedding Dresses

 

We offer an 80% refund on our made-to-order wedding dresses. All returned dresses must be in original condition. Kennedy Blue does not provide a return shipping label. If you would like to process a return, please fill out the form below within 14 days of receiving your order.

 

Fabric and Swatches

 

Kennedy Blue does not offer returns on fabric swatches or fabric purchased by the yard.

Penny & Pine Skincare

 

We offer a full refund on our Penny & Pine Skincare products if returned sealed in original condition within 14 days of receiving your order. Kennedy Blue does not provide a return shipping label. If you would like to process a return, please fill out the form below.

 

Shipping Costs: 

Shipping costs are the responsibility of the customer and are non-refundable. No credit is given for lost packages being returned to Kennedy Blue. Non-returnable merchandise sent back to us will not be returned, and no exchange or credit will be issued.

 

Cancellation

Cancelling Your Order:

For cancellation, you are eligible for an 80% refund. If you need to make any changes to your order, fill out the form below.

 

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