Help Center

We dye all of our fabric electronically. This means we don't have any inconsistencies in our dye lots. This is to ensure all of your bridesmaids' dresses (ordered together or even separately) are the same color. 

Our hooks are metal, just like normal, but to avoid a visible clasp, we our "eye" is a fabric loop. It's a little hard to find, but we promise it is there. See the photo below for an example!

First and foremost, our at home try-on inventory is updated daily (Monday-Friday) before 5 pm central time! The inventory online is up to date and shows what is currently available to order. The most important part of the At-Home Try-On Program is seeing the style you are interested in. In the case that your size is not available, try to order one or two sizes up. We recommend determining your final size by taking your measurements and using our size chart. 

We do carry many styles that are similar to others, so if you are ever having difficulty with availability on styles, feel free to message us online or email for other style recommendations. 

If you would like to be alerted when a style comes back in stock, click the 'Email Me When Available' button the right hand side of the screen. 

Our sizing is best determined by our size chart! What we recommend is having your bust, natural waist, and hip measurement taken, then compared to our size chart. Out of those 3 measurements, your size is determined by the largest size of the 3. For example, if your bust is a size 12, your waist is a size 16, and your hips are a size 14, your recommended size would be a 16. Then, when you visit your seamstress, alterations will ensure the gown fits perfect! Here is a link to that size chart and some sizing help: Measurement Guide

We process returns for an 75% refund within 21 days of you receiving your gown as long as your event date has not passed! All you have to do is fill out our Return Form and we will provide you with the shipping address and answer any additional questions you may have. 

Here is a link for more information on returns: Returns and Exchanges