Help Center

Made to order dresses are manufactured when your order is placed. This allows us to carry more styles, sizes and colors while limiting waste. Approximate delivery dates include processing, manufacturing and shipping time. Made to order dresses are made according to our size charts, not custom to one’s measurements. 

We provide estimated delivery dates online that update weekly. We are not able to guarantee earlier dates. Check out our In Stock dresses if the shipping date is too late (these dresses are available to ship immediately)!

Our sizing is best determined by our size chart. We recommend having your bust, natural waist, and hip measurement taken professionally, then compared to our size chart. Out of those 3 measurements, your size is determined by the largest size of the 3. For example, if your bust is a size 12, your waist is a size 16, and your hips are a size 14, your recommended size would be a 16. Then, when you visit your seamstress, alterations will ensure the gown fits perfect! Be sure to reference our Measurement Guide when having your measurements taken. 

We process returns for an 80% refund if returned within 14 days of you receiving your gown - as long as your event date has not passed! All you have to do is submit a return/exchange form! Kennedy Blue does not provide a return shipping label.

Accessories are eligible for a full refund if the customers reaches out within 14 days of receiving an item. To return accessories you will need to submit a return/exchange form!

Our made to order gowns take up to 12 weeks in production. Your estimated delivery date is in your order confirmation email! Call customer service if you need any help.

For bridesmaid dresses, our current delivery dates range from 8-12 weeks from order date depending on whether a rush or standard order has been selected. Wedding dresses can take up to 18 weeks. You can view estimated deliver dates online or contact customer service for those dates!

How the gown fits you is primarily dependent on your proportions between your hip, waist, and bust. Our size chart is a great guide, but we know that every body is different. If you have a large bust, generally there will be extra space in the waist, or if you're a little less busty, there will generally be extra space in the bust of the gown. Alternations are necessary to ensure that your gown fits perfectly to your unique body!

Our hooks are metal, but rather than including a traditional clasp, our "eye" is a loop of fabric! A little hard to find, but we promise it is there. See the photo below for an example!

We currently offer three different materials. Our top seller is our chiffon and it comes in 40+ colors. Our newest materials are English Net (a very soft tulle) and Velvet. Both available in 8 colors.

*Note: Many of our chiffon gowns have embroidered lace on them! This is not a material type and comes in all flat chiffon colors.

We do not have a Kennedy Blue store, as we are primarily online! The Wedding Shoppe in St. Paul, MN is currently our exclusive retailer. Otherwise, you can utilize our At Home Try-On program to sample our gowns in the comfort of your home!

We have many sister gowns in our collections. A great example of this is our Cameron gown and Devin gown. They are a pair of our embroidered dresses. However, Devin includes beading and sequins on the bodice, whereas Cameron does not! Below are a couple other sister dresses we have.

Devin vs Cameron; Devin is beaded!

Jade vs Kinsley; Kinsley is beaded!

Iris vs Jasmine; Jasmine is beaded!

Morgan vs Natalie; Natalie is beaded!

Wren vs Betsy; Besty is beaded!

Madeline vs Melanie; Melanie is beaded!

If you need to contact us, message us on our website, email us at info@kennedyblue.com, or call us at (651) 294-7199. Our phone hours are Monday-Friday 10am-4pm central standard time. If you call outside business hours, feel free to leave us a voicemail and we'll get back to you as soon as possible!

We dye all of our fabric electronically. This means we don't have any inconsistencies in our dye-lots. This is to ensure all of your bridesmaids' dresses (ordered together or even separately) are the same color. Go ahead and order those gowns individually for the easiest experience for your bridesmaids!

Our hooks are metal, just like normal, but to avoid a visible clasp, we our "eye" is a fabric loop. It's a little hard to find, but we promise it is there. See the photo below for an example!

The reason that our sample dresses have a fee is to help us cover the costs of two-way shipping, therefore that cost cannot be applied to a final bridesmaid dress purchase.

Bridesmaid dress At Home Try-On orders are $10 per dress. Wedding Dress At Home Try-On samples are $25 per dress. Shipping is free. Your package will include a pre-paid shipping label to mail the dress(es) back.

All of our At Home Try-On kits are shipped out as 3-5 day Priority Mail. However, due to holidays, weather, and other postal interference, USPS is not always able to guarantee this time frame. Check the tracking number emailed upon shipment for an arrival timeline.

We make it extremely easy to ship your sample dresses back to us. In your package along with your dresses, you will find a shipping bag with a prepaid shipping label. Simply place your dresses in the bag and drop it in the mail on the 3rd day! If you don't have a shipping bag, this may be due to the amount of dresses you ordered. In this case, place the gowns back into the box and put the new shipping label on top of the old one!

Day one of your 3-day period begins the day after you receive the dresses! We have access to all of the USPS information, so each of our At Home Try-On kits is being tracked on a daily basis. That way we know when they were delivered to you and when they were shipped back to Kennedy Blue. Your dresses should be placed in the provided shipping bag with the prepaid shipping label and put in the mail back to us on the 3rd day. If your 3rd day happens to fall on a Sunday or a holiday, they should be placed in the mail the next day.

If you keep the dresses for more than the allowed 3 day period, you will be charged 2 times the retail value of the dress(es) plus any shipping costs.

If on your 3rd day, you would like to pay for an extension on your trial period, you can reach out to our customer service team through phone or email to purchase this extension.

We do not allow customers to request a specific try-on delivery date. Our program allows each customer to rent our try-on dresses for 3 days. This is because our inventory is limited and always changing. This policy is put in place so that we can continuously offer this program to every customer. If on your 3rd day, you would like to pay for an extension on your trial period, you can reach out to our customer service team through phone or email to purchase this extension. 

Sample dresses ship out in 1 business day. Once they have been shipped, you will receive an email with tracking information so you can know exactly when to expect your package! 

First and foremost, our at home try-on inventory is updated daily (Monday-Friday) before 5 pm central time! The inventory online is up to date and shows what is currently available to order. The most important part of the At-Home Try-On Program is seeing the style you are interested in. In the case that your size is not available, try to order one or two sizes up. We recommend determining your final size by taking your measurements and using our size chart. 

We do carry many styles that are similar to others, so if you are ever having difficulty with availability on styles, feel free to message us online or email for other style recommendations. 

If you would like to be alerted when a style comes back in stock, click the 'Email Me When Available' button the right hand side of the screen. 

Visit our Bridesmaids At Home Try-On page or our Wedding Dress At Home Try-On page to find the sample dresses you would like to order. You can select the sample dresses you want to try by simply placing your order through the shopping cart. Once your order is placed, we'll deliver the samples directly to you!

Part of what makes Kennedy Blue so special is that it is currently sold exclusively at the Wedding Shoppe, Inc. in St. Paul, MN. The At Home Try-On program is offered so that you and your entire bridal party can still try on Kennedy Blue bridesmaid dresses all across the country!

Our sizing is best determined by our size chart! What we recommend is having your bust, natural waist, and hip measurement taken, then compared to our size chart. Out of those 3 measurements, your size is determined by the largest size of the 3. For example, if your bust is a size 12, your waist is a size 16, and your hips are a size 14, your recommended size would be a 16. Then, when you visit your seamstress, alterations will ensure the gown fits perfect! Here is a link to that size chart and some sizing help: Measurement Guide

Check out our Maternity line! Maternity sizes are based off of the bust measurement. 

If you would rather go with a standard style, the industry standard is to go up 2 sizes from your bust measurement size, depending on how far along your are in your pregnancy. Alterations will most-likely be necessary! Here is an article to help you learn more about what to order: How to Style a Baby Bump.

If you have additional questions, contact customer service, we would love to help!

Our gowns come 61" long. No extra length is offered but the dresses do run longer than most other designers in the industry! Generally 5'10 is the standard height for our gowns, but order an At Home Try-On to see if that length will work for you!

Unfortunately we do not offer a custom length option. Luckily, a hem on a bridesmaid dress is very common and a seamstress will take care of the length during your alterations!

Alteration timelines vary from seamstress to seamstress and also depends based on the time of year! Generally May-September is a busier time in the wedding industry so alterations may take longer. Depending on the shipping method you choose at checkout, we typically recommend ordering your final dress 3-6 months before your event date. This is to ensure you have plenty of time for any needed alterations! 

The lead time for bridesmaid dresses is approx. 8-12 weeks. We suggest ordering the dresses at least 4 months before the event to allow time for shipping and any alterations that may be needed. Bridal gowns can take up to 18 weeks. We suggest ordering wedding dresses at least 6 months before your event.

Our ship dates are 2 to 3 months out since all of our dresses are made-to-order! We always ensure you have the highest quality dress possible. We promise it will be worth it!

We offer rush orders for an extra fee of $15. Rush orders take approx 8 weeks to be manufactured. If we are unable to accommodate your order you can view our “In-stock” dresses that are ready to ship within 1-3 business days. 

If the event date is too close to the delivery date, the manufacturer will decline the order. At that time we will cancel the order and issue a full refund! Generally our dresses are delivered within 7 business days of shipment (Liable to delays due to weather, international customs, and carrier delays) and will need time for alterations. If your order cannot be fulfilled before your event date please contact a Kennedy Blue Specialist to see what options are available to get a gown in time for your event! 

Once an order is placed, we are unable to make changes with our manufacturer. If you have not received your order and a change is necessary you will need to fill out a cancellation form. For details on cancellations, please see our cancellation policy.

Our gowns are produced overseas. Often times, packages and orders (even if ordered at the same time) can get separated while en route to our facility. This may create a small timeline difference! No worries, your dress is still on its way! 

We process returns for an 80% refund within 14 days of you receiving your gown as long as your event date has not passed! All you have to do is fill out our Return Form and we will provide you with the shipping address and answer any additional questions you may have. 

Here is a link for more information on returns: Returns and Exchanges

Unlike most companies, we offer an exchange program on your bridesmaid dress! Exchanges are eligible for a full refund as long as you fill out the exchange form within 14 days of receiving your order. The dress must be in its original condition and a second dress has been purchased. Our dresses are made-to-order so the estimated ship time for a new dress will be up to 12 weeks. Kennedy Blue does not provide a return shipping label. To process an exchange, please fill out our exchange form. Kennedy Blue will then be in touch with further instructions. 

In-Stock dresses are not eligible for an exchange.

Our current ship dates are anywhere from 2-3 months from order date depending on whether it is a rush or standard shipping.The delivery dates are updated weekly! They are always available online or feel free to contact customer service for those dates!

Whether it is a dress, robe, or other in-stock accessory, estimated delivery is within 2-4 days of ordering!

Veil's take up to 8 weeks for delivery.

We email your tracking number to the email provided on the date your gown gets sent to you!